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About Us

White Heather Manor

White Heather Manor is licensed under the Community Care and Assistance Living Act of British Columbia under the Interior Health Authority. Residency at White Heather Manor is based on a referral through Interior Health Mental Health Services or a family physician.

White Heather Manor has achieved a program that respects the residents and advocates for their well-being on a daily basis. White Heather Manor uniquely provides residential care services while maintaining a family environment and client-focused care.

White Heather Manor provides supportive 24-hour care to individuals with serious and persistent mental health issues. Our community is vibrant and has a home-like feel, partly due to the many prolific artists who are steadily filling our wall space with imaginative and eye-catching works.

A sense of community and belonging is critical when seeking stable housing; preserving this perception remains our highest priority. Our residents report feeling safe and cared for, and for some, this is the first time they have felt this way in a very long time. Teamwork, a nonjudgmental and compassionate approach, and the constant awareness that we are guests in our residents' homes are the binding force behind our success.

Let us welcome you home!


Mission Let us welcome you home™ Our mission is to provide home-style living for seniors. We seek to provide the best quality of life possible by enabling each resident to experience a full and independent lifestyle.
Vision A resident-centered approach We envision every person feeling at home. Here at Optima Living, we feel it is an honour to work with you and we advocate a resident-centered approach where you, the resident, are the focus of all our endeavours.
Values Respect, Dignity, Collaboration
We respect you We actively listen to provide a dignified and welcoming home where everyone feels comfortable and supported to live their best life.
We uphold your dignity We respect what you say and support your right to make choices yourself.
We do the right thing We are passionate about doing right by you every day.
We work together We work with one another to create an empowering, inviting, and person-centered home, uplifted by the diversity we create as a community.


About us

Our story

Optima Living took root in 2007, when our founders Karim Kassam and Farid F. Damji, two friends who loved and cared for the seniors in their lives, crossed paths while working at the provincial health authority. They began dreaming of a way to welcome other seniors into a different circle of care, one that truly honoured their own parents and grandparents, who had served as such sources of inspiration.

Discovering their shared desire to give back to their community and shared passion for improving seniors’ well-being, Karim and Farid were soon jotting ideas on a restaurant napkin. These ideas evolved into Optima Living and inspired the logo you see here, with its joyful person under a sheltering roof. In 2015, Ali Shivji joined the Optima family as Principal. As part of this added capacity, the principals focused their efforts to grow in the Alberta market and increasingly investing in new innovations and developments.

Since then, our co-founders’ vision of a truly homelike place for seniors has grown to more than a three dozen Optima Living communities serving thousands of seniors and their families across Alberta and British Columbia. At every decision-point and in every community, our North Star is Let us welcome you home. Home, where you’re safe. Home, where you’re respected. Home, where your voice is heard, your views matter, and you have freedom of choice. 

Let us welcome you home: It’s our invitation to you. And it’s our North Star, guiding everything we do.  

Optima Living’s mission, vision, and values support and point to our North Star.   

Our mission: to provide an intimate, home-style living for seniors. You are the focus of everything we do.

Our vision: every person living in our communities feels at home. Here, you experience the best quality of life possible, and your voice is heard. 

Our core values: 
• We promise to respect you
• We promise to uphold your dignity
• We promise to work together with you and your persons of choice
• We promise to do the right thing

Three key ingredients breathe life into our principles: people, place and community. At Optima Living, you’re surrounded by people who welcome you warmly and become your neighbours, friends and care partners. You’re in a place that feels like home, with opportunities to fill your days as you see fit and freedom to explore the neighbourhood. You’re an important part of a vibrant community, engaging in your choice of activities and living with purpose. 

At Optima Living, we are always on a mission to improve—to learn more about what it means for seniors to be at home in our communities. We reach out to knowledge leaders and community partners who help us offer all the ingredients for healthy, active and fulfilling days. We use our expertise and what we learn from knowledge partners, including the University of Alberta and the University of Manitoba, to incorporate the latest research into your care and advocate for your well-being as needs arise. 

Everyone at Optima Living understands the honour and responsibility that comes with serving seniors and their families. Our chosen privilege is to offer not just care but also peace of mind—to “walk with” rather than merely “do for” the seniors who live with us. Whatever your journey, when you join an Optima Living community, you’ve come home.

“We are absolutely committed to making a positive difference in the lives of seniors. For us, that’s the most meaningful work we can do. We believe that if we do right by seniors, then everything else will fall into place.” – Farid F. Damji


Experience White Heather Manor today!

3728 Casorso Rd, Kelowna, BC V1W 4M8

250-763-6554

whiteheathermanor@optimaliving.ca
An exterior view of White Heather Manor

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