About Us

White Heather Manor

White Heather Manor is a 24-hour residential and mental health community in Kelowna, BC. Our focus at White Heather Manor is the excellent provision of care to our residents. Our goal is to provide the best quality of life possible by enabling each resident to experience as full and rich a life as possible.

White Heather Manor is licensed under the Community Care and Assistance Living Act of British Columbia under the Interior Health Authority. Residency at White Heather Manor is based on a referral through Interior Health Mental Health Services or through a family physician.

White Heather Manor has achieved a program that respects the residents and advocates for their well-being on a daily basis. White Heather Manor is unique in that it provides residential care services while maintaining a family environment and client-focused care.

Our Mission

Our Mission is to provide intimate, home-style living for seniors. We seek to provide the best quality of life possible by enabling each resident to experience a full and independent lifestyle.

Our Vision

We envision every person feeling at home. Here at Optima Living, we feel it is an honour to work with you and we advocate a resident-centred approach where you, the Resident, is the focus of all our endeavours.

Our Values

Respect You

We actively listen to provide a dignified and welcoming home where you can live your life as you see fit.

Uphold Your Dignity

We respect what you say and support your right to make choices for yourself.

Work Together

We work with you and your persons of choice to create a resident-focused community.

Do The Right Thing

We are passionate about doing ‘right by you’ every day.

Join Us

Do you share Optima Living’s vision for the future of senior communities? We would love for you to join us!

Our Leadership

Sean Rathwell

Manager of Care
I have been a Registered Psychiatric nurse for nearly 30 years, starting my career in Saskatchewan prior to relocating to Kelowna in 1992. I have worked in a variety of settings from Vernon to Osoyoos, including all three regional hospitals in the Okanagan, community mental health and various residential psycho-social rehabilitation and long-term care settings.

I assumed the role of Manager of Care of White Heather Manor in May of 2016. I am very passionate about the importance of supporting White Heather Manor’s residents to maximize their potential through active participation in their own care, promoting independence and encouraging the pursuit of life-enriching goals.

I am an avid gardener, traveller and I enjoy most outdoor activities Kelowna has to offer, as well as spending time with family.

Our Story

Optima Living is an approved service provider of Independent Living, Assisted Living, Supportive Living, and Memory Care communities across Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Home is a place where you’re safe, you’re respected, and you feel welcome. Home is a place where your voice is heard, your views matter, and you have freedom of choice. 

Our Roots 

Optima Living took root in 2007, when our founders Karim Kassam and Farid F. Damji, two friends who loved and cared for the seniors in their lives, crossed paths while working at the provincial health authority. They began dreaming of a way to welcome other seniors into a different circle of care, one that truly honoured their own parents and grandparents, who had served as such sources of inspiration. Discovering their shared desire to give back to their community and shared passion for improving seniors’ well-being, Karim and Farid were soon jotting ideas on a restaurant napkin. These ideas evolved into Optima Living and inspired the logo you see here, with its joyful person under a sheltering roof.  

Our Guiding Star

Since then, our co-founders’ vision of a truly homelike place for seniors has grown into more than a dozen Optima Living communities serving hundreds of seniors and their families across Alberta and BC. At every decision-point and in every community, our North Start is this: Let us welcome you home. Home, where you’re safe. Home, where you’re respected. Home, where your voice is heard, your views matter, and you have freedom of choice. 

Let us welcome you home: It’s our invitation to you. And it’s our North Star, guiding everything we do.  

Our Grounding Principles

Optima’s mission, vision, and values support and point to this North Star.     

Our mission: to provide an intimate, home-style living for seniors 
You are the focus of everything we do.

Our vision: every person living in our communities feels at home 
Here, you experience the best quality of life possible, and your voice is heard. 

Our core values: 

  • We promise to respect you

  • We promise to uphold your dignity

  • We promise to work together with you and your persons of choice

  • We promise to do the right thing

It’s All About You

Three key ingredients breathe life into our principles: people, place and community. At Optima Living, you’re surrounded by people who welcome you warmly and become your neighbours, friends and care partners. You’re in a place that feels like home, with opportunities to fill your days as you see fit and freedom to explore the neighbourhood. You’re an important part of a vibrant community, engaging in your choice of activities and living with purpose. 

Our Chosen Privilege

At Optima, we are always on a mission to improve—to learn more about what it means for seniors to be at home in our communities. We reach out to knowledge leaders and community partners who help us offer all the ingredients for healthy, active and fulfilling days. We use our expertise and what we learn from knowledge partners, including the University of Alberta and the University of Manitoba, to incorporate the latest research into your care and advocate for your well-being as needs arise. 

Everyone at Optima understands the honour and responsibility that comes with serving seniors and their families. Our chosen privilege is to offer not just care but also peace of mind—to “walk with” rather than merely “do for” the seniors who live with us. Whatever your journey, when you join an Optima Living community, you’ve come home.

“We are absolutely committed to making a positive difference in the lives of seniors. For us, that’s the most meaningful work we can do. We believe that if we do right by seniors, then everything else will fall into place.” – Farid F. Damji


Experience White Heather Manor today!

3728 Casorso Rd, Kelowna, BC V1W 4M8

(250) 763-6554

whiteheather@optimaliving.ca